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Renew your Membership

Renew

Time to Renew, Girl Scout!

Strength, resilience, togetherness, and the support of community—that’s what Girl Scouts of Greater South Texas is all about. So in this uncertain world, you can count on one thing for sure: today, tomorrow, together, we are on your team.

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Your council’s Customer Care team can provide additional support.

FAQs

Can I use Fall Funds, Cookie Program Credit, or Troop Funds to pay for membership?

 Yes! All girls registered in the 2022-23 year will have access to the event, including girls who earned their membership as a cookie incentive!

Can I renew both girls and adult members in my troop with troop funds?

Yes! Girls and leaders can be renewed with troop funds. Additional volunteers can be renewed with troop funds after the troop has voted to do so.

What makes up a “Troop” for Troop Incentives?

A Girl Scout troop consists of two registered, background checked adults and three registered girls. 

I’m trying to renew a girl who has been previously registered and am getting an error message?

 Call us for assistance to avoid creating a duplicate record.

I’m unsure as to whether a girl is returning or not, what do I do? 

Please do not choose “not renewing” if a girl is unsure about returning. This way, if she chooses, she can still renew later.

How do I add a girl or adult to my troop?

At the bottom of the screen where it says “Invite friends to join Troop,” simply enter the email address of the girl or adult and click Submit Request!

What is the Paint Your World Purple National Event?

Paint your world purple and join us for a virtual event on Thursday, May 19 with actor, producer, parent, and Girl Scout alum Kristen Bell, co-author of #1 New York Times bestseller The World Needs More Purple People, as she chats about what it means to be a Purple Person and completes fun activities to show off those Purple People skills.

View More Details with GSUSA- CLICK HERE 

This members-only event is open to Girl Scouts who join or renew their membership from April 1 through May.

All the Perks of Spring Renewal

New membership year, new renewal incentives just for you! Continuing this year is a tiered incentive structure with a little something for everyone! 

How to Renew

Whether you're renewing as a Girl, Family, or Troop, we've got you covered! Follow the steps below to register. 

How To Renew: Girl or Family
  1. Go to mygs.girlscouts.org
  2. Click on Login in the upper-left-hand corner. If this is your first time logging in, click the “Forgot Password” button. You should receive password reset instructions in your email.
  3. Once you are logged in, click “My Household”. 
  4. Select the check box next to members you want to renew. You can renew all at once or one at a time if any members are undecided.
  5. Add Renewals to the cart, by clicking “Add Renewal”.
  6. Make sure each renewal info is correct, then add payment details.
  7. Once you click submit, you will receive an email receipt and will be ready for the next year of adventures!

If you need assistance or confirmation of your renewal please email us at info@gsgst.org.

How to Renew: Troop
  1. Go to mygs.girlscouts.org
  2. Click on Login in the upper-left-hand corner. If this is your first time logging in, click the “Forgot Password” button. You should receive password reset instructions in your email. If you do not receive an email please email us at info@gsgst.org
  3. Once you are logged in, click “My Troops”, then select the name of the troop you would like to renew.
  4. Select the check box next to members you want to renew. You can renew all at once or one at a time if any members are undecided.
  5. Add Renewals to the cart, by clicking “Add Renewal”.
  6. Make sure each renewal info is correct, then add payment details.
  7. Once you click submit, you will receive an email receipt and your troop will be ready for the next year of adventures!

If you need assistance or confirmation of your renewal please email us at info@gsgst.org.

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Visit JGL Home & Birthplace of Girl Scouts with Us in 2023!
Visit JGL Home & Birthplace of Girl Scouts with Us in 2023!
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