At Girl Scouts of Greater South Texas, the safety and welfare of our members, volunteers, staff and family, is our top priority. We have been closely monitoring the situation and deferring to local health authorities, including the Center for Disease Control and Prevention (CDC) and federal , state and local health departments. In response to the ongoing and most recent updates to the COVID-19 (Coronavirus) pandemic, and acting with an “abundance of caution”, GSGST leadership has decided to close each of our 5 service centers and cancel or postpone all upcoming events. This includes all upcoming previously approved Troop and Service Unit events.
Our staff members will be working remotely and most events will be rescheduled at a later date. Leadership will meet daily to determine when staff will return to work. If you have any questions or concerns, please email email@example.com or call 956-425-2388.
Thank you for your understanding.
Will you be canceling any programs? Will we receive refunds?
Currently, all Council-coordinated programs as scheduled have been cancelled until further notice. If you do not feel comfortable attending a program, please use your discretion on how to best proceed.
Please reach out to Customer Care at firstname.lastname@example.org or 800-477-2688 to inquire about potential refunds. For the safety and protection of our Girl Scout community, please stay home and encourage others to do the same if you experience symptoms of the flu such as fever, cough, and/or respiratory distress.
Will you be requiring Service Units and Troops to cancel locally coordinated programs and events?
Currently, all Council-coordinated programs as scheduled have been cancelled until further notice. We suggests to all Troops and members to stay in accordance with the government's new guidelines which call for no groups bigger than 10. Refer to use of Third-Party video communication (such as FaceTime, Google Duo, Skype, etc.).
For questions about specific Service Unit events, please reach out to Service Unit leadership. Questions about specific Troop-related activities (including Troop coordinated travel, regular Troop meetings, etc.) should be directed to your Troop Leader.
What about summer & day camp?
At this time, we anticipate a full summer of fun. As all other Council-sponsored programs and events, we will be closely monitoring the COVID-19 updates from the CDC and local health authorities as well as the ACA and other camp-related subject matter expert sources to ensure the safety of our Girl Scouts. Currently, we also expect Service Unit level encampments to continue as planned.
What about 3rd Party Events offered to Girl Scouts?
3rd Party Program Partners who offer events and programs for Girl Scout members are able to determine their own cancellation and refund policy. We encourage registrants to reach out directly to the hosting organization to inquire about their cancellation terms and policies. Girl Scouts of Greater South Texas cannot issue refunds for 3rd Party Events or Programming. We apologize for the inconvenience.
Will you be canceling upcoming travel opportunities?
While our general policy will be to continue with travel as planned, we will be reviewing Council coordinated trips on a case by case basis, considering domestic and international factors and information from the CDC and local health authorities. Based on minimum participation requirements, as families make the decisions that are best for them, trips may be rescheduled or canceled on a trip-by-trip basis.
How can girls and volunteers best help prevent the spread of COVID-19?
The same steps that prevent the spread of seasonal flu viruses can help prevent the spread of COVID-19. We encourage volunteers to enforce proper hand washing techniques at troop meetings and events. For the safety and protection of our Girl Scout community, please stay home and encourage others to do the same if you experience symptoms of the flu such as fever, cough, and/or respiratory distress.
Additionally, this post on How to Talk to Your Kids about Coronavirus from Girl Scouts, USA, can be a resource to help minimize stress and worry in your Girl Scout’s life.
This page will be continually updated with additional questions and guidance as the situation changes in our footprint. Please check back regularly for updates.
This page was last updated on March 20, 2020.